Returns

1. Return period

You may request a return within 1 month of receiving your order. After this period has passed, returns will not be accepted for any reason, including change of mind, slow sales, or products you no longer need.

2. What we do not accept back

• After 1 month: no returns once the return period has expired.
• Customer damage: if the product was sold to you in working condition and is later damaged, broken, misused, or made faulty through handling, installation, or use, we will not accept it back.
• Used or altered products: items that have been worn extensively, washed, modified, assembled, installed, or have missing parts/packaging may be refused.
• Change of mind after bulk buying: wholesale orders are bulk purchases. Change-of-mind returns are limited and not guaranteed.
• Incorrect storage or handling: products damaged because of poor storage, water damage, power issues, or negligence after delivery are not returnable.

3. When a return may be considered

Within the 1-month period, we may accept a return request where:

• You received the wrong product compared to what you ordered
• The product arrived faulty or damaged on delivery
• Missing items from the order that were paid for

For faulty or damaged-on-delivery claims, contact us as soon as possible and provide your order number, product details, and clear photos or video showing the issue.

4. Condition of returned goods

Where a return is approved, products must be returned unused where practical, in original packaging, with all accessories and tags, and in a resaleable condition unless the item was faulty on arrival. We reserve the right to